Selection of useful design tools
During the session, we randomly drew three method cards from the User Innovation Toolbox to explore how different design methods could help us approach our case. Figure 1 shows the front side of the three selected cards: Puppeteering, Hackathon, and Online Cohort Analysis. Figure 2 shows the back side of two of these cards, which provided extra explanation and inspiration for how the methods could be applied. We used these cards as a starting point to discuss what each method could teach us about designing a modular toolkit for pet anxiety.
Puppeteering
Method:
Puppeteering is used to test a product’s behaviour by manually simulating it before building a fully working system.
Application to our case:
Before building the toolkit, we can create a low-fidelity version of the pet robot and manually control its movements, sounds, and interaction modules. This allows us to test different speeds, movement patterns, distances, and play behaviours without committing to a final hardware design.
What we might learn:
This method can help reveal which interactions are playful, calming, boring, or frightening for pets. For example, jerky movement, unexpected sounds, or unfamiliar shapes might scare an animal, while slower movement or familiar play patterns may invite interaction. Puppeteering also helps translate play behaviour into mechanical design requirements.
Hackathon
Method:
A hackathon is a short, intensive collaborative design event where participants rapidly ideate and prototype possible solutions.
Application to our case:
We could organise a one-day hackathon with students, designers, engineers, and animal enthusiasts. Participants would use available sensors, actuators, cardboard, Arduino components, and pet-safe materials to prototype possible modules for the toolkit.
What we might learn:
A hackathon could generate many different module ideas in a short time. It could also reveal practical design challenges, such as durability, safety, scale, material choice, and whether the toolkit is intuitive for other designers to use.
Online cohort analysis
Method:
Cohort analysis groups people or cases based on shared characteristics, so patterns can be compared.
Application to our case:
We could study different groups of pet owners, for example, owners of rescue animals, young pets, older pets, cats, dogs, or pets with separation anxiety. This could be done through online forums, surveys, or interviews.
What we might learn:
This could help us understand what commonly triggers anxiety, how owners currently respond, what types of toys or behaviours animals prefer, and which signals might indicate stress, curiosity, or playfulness.